Enterprise
Self-hosted · 200+ employeesYour data never leaves your building.
Enterprise is Radium running entirely on your own infrastructure — your servers, your database, your network. Built for large IT departments where data sovereignty isn't optional.
Enterprise is only available after a discovery call. We need to understand your environment before we can quote and deploy.
Is Enterprise right for you?
Most teams under 200 people are better served by our cloud plans — they're faster to start and need no infrastructure. Enterprise is specifically for organisations where self-hosting is a genuine requirement, not just a preference.
See cloud plans →Why self-hosted
What you get with Enterprise
Everything in the cloud plans, plus full infrastructure ownership, dedicated onboarding, and SLA-backed support.
Your infrastructure, your rules
Radium runs on a Docker-capable server you own — on-premises, in your private cloud, or in a datacenter you control. No external calls, no telemetry, no SaaS subscriptions. Your device inventory, employee assignments, and passwords never leave your network.
- →On-premises or private cloud deployment
- →No outbound data calls of any kind
- →GDPR-compliant by architecture, not policy
- →Air-gapped deployment available on request
Configured for your organisation
Generic software needs to be bent into shape. We configure Radium specifically for how your IT department works — your departments, your device naming conventions, your checklist items, your company entities. It feels like it was built for you because it is.
- →Department and team structure matching your org chart
- →Custom checklist items per device type (your actual steps)
- →Company/entity tagging with your colour scheme
- →Role hierarchy: Owner → Admin → User
Full onboarding and handover
We don't hand you a key and disappear. We run live training sessions with your IT team, document your specific configuration, and make sure your team understands the system end-to-end. After handover, the dashboard is yours — completely.
- →Live training sessions for IT staff
- →Written documentation for your setup
- →Configuration guide for future changes
- →Q&A session before go-live
Ongoing support and updates
Software doesn't stay still. New features get added, bugs get fixed, dependencies get updated. We deliver updates to your server on your schedule, test before delivery, and support your team when something doesn't work as expected.
- →Guaranteed response time SLA
- →Updates delivered and tested on your server
- →Dedicated support contact — not a ticket queue
- →Feature requests get prioritised
Process
From first call to live dashboard
Typical turnaround: 3–5 business days
Discovery call
30 minutes. We learn your team structure, device volume, current tooling, and what pain points you're solving.
Deployment
We deploy Radium on your server via SSH or VPN. Database, app stack, reverse proxy — all configured for your environment.
Configuration
We set up your teams, departments, checklist templates, company entities, and user roles to match your exact workflow.
Training
Two live sessions with your IT team — one for daily use, one for administration. Questions answered, edge cases covered.
Go live + Support
You're live. We stay on for priority support, updates, and any adjustments that come up in the first weeks.
Support
SLA-backed support, not a ticket queue
Every Enterprise agreement includes written SLA commitments, a named support contact, managed updates on your schedule, and training whenever your team needs it.
Guaranteed response SLA
Every Enterprise contract includes a written SLA with committed response times — measured from your first message, not from when someone gets around to reading it. Response tier is negotiated at contract time based on your needs.
Dedicated support contact
You get one named engineer — not a rotating support team, not a chatbot, not a shared ticket queue. Someone who knows your deployment, your config, and your team's workflow before they read your message.
Training included — ongoing
Two live sessions at go-live: one for daily use, one for admin configuration. Additional sessions when you onboard new IT staff or after major feature updates. Sessions can be recorded on request.
Managed updates on your schedule
Every update is tested against your specific configuration before we touch your server. Updates are scheduled at your convenience — never pushed unilaterally. You receive a changelog and sign off before anything changes.
Technical requirements
Runtime
Docker + Docker Compose
Server
2 vCPU / 2 GB RAM minimum
OS
Any modern Linux distribution
Database
PostgreSQL (bundled in Compose)
Access
SSH or VPN for initial deployment
Network
Reverse proxy recommended (nginx, Caddy)
Let's talk about your setup
30 minutes. No slides, no pitch deck — just an honest conversation about whether Radium fits your IT team's workflow and how deployment would work in your environment.